Refund policy

At Unseen Clothing, we strive to provide our customers with the best products and services. We understand that there may be occasions where a refund is necessary. Our refund policy is designed to be fair and transparent to both you, the customer, and us as the provider.

Refund Eligibility:

• Refunds will only be considered under the following circumstances:
  • The product received is damaged or defective.
  • The product does not match the description provided on our website.
• No refunds will be issued for change of mind or other reasons not listed above.

Proof of Damage or Defect:

• To be eligible for a refund, you must provide proof of damage or defect within [insert number] days of receiving the product.
• Proof may include clear photographs or videos clearly showing the issue with the product.

Refund Process:

• If you believe you are eligible for a refund based on the criteria above, please contact our customer service team at [insert contact information].
• Our team will review your claim and may request additional information or evidence.
• Once your claim is approved, we will initiate the refund process.